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Find the next step for an Authenti8 protected interview or send our team a support request.

Start here

Keep the interview invitation and any message shown by Authenti8 available. Do not send passwords, private keys, complete payment-card numbers, or unrelated personal data.

For an active interview, candidates should also notify the recruiting organization that arranged the session. Hiring and accommodation decisions remain with that organization.

Google Calendar

The organizer connects Google Calendar once, creates an appointment schedule in Google Calendar using any interview title, and shares Google's booking-page link with the candidate.

Choose None / to be specified later for conferencing. After a candidate books, Authenti8 creates the protected meeting automatically and Google sends the updated invitation. Events on other calendars—including client meetings—are never processed.

Authenti8 automatically uses the connected account's primary calendar. There is no separate calendar-selection step and no required event-title prefix. Use an account whose primary calendar is intended for candidate interviews; unrelated calendars are not processed.

If scheduling asks for updated permission, reconnect Google Calendar from the Authenti8 dashboard and accept the interview-calendar, Calendar event, and Meet-space permissions.

Candidate setup

Open the Authenti8 link from the invitation, review the disclosure, and follow the setup checks shown before the meeting. Use the supported browser and device requested by the recruiting organization.

If setup cannot complete, copy the exact error message into the form below and contact the recruiting organization before the interview begins.

Recruiter setup

Confirm that Google Calendar and the Authenti8 Recruiter extension use the same authorized account. The Meetings page is view-only; create and share booking pages in Google Calendar.

If an interview is missing from the dashboard, refresh the integration and include the event title, scheduled time, and organizer address in your support request.

Contact support

Submit the form below. Include enough context to identify the account or interview while avoiding unnecessary sensitive information.